We are still shipping - FREE UK standard shipping
We are still shipping - FREE UK standard shipping

Delivery information

Cut Off Times 

The early bird catches the worm, so if you order is received before 2pm (Monday - Friday) it will be dispatched the same day.  Orders placed after 2pm, at a weekend or on an English bank holiday, will be sent the next working day.

UK Deliveries

Dog toys

Standard delivery is FREE and is sent tracked (not signed for) via Hermes* (3-4 working days).

Upgrade to expedited shipping, tracked and signed for via DPD* (next working day service) 

Cat toys

Standard delivery is FREE and is sent via Royal Mail 2nd Class Delivery (2-5 working days) 

Upgrade to expedited shipping, tracked and signed for via DPD* (next working day service) 

*There are some postcodes not covered by Hermes or DPD, in which case, we will send via Royal Mail. For the following postcodes/areas express shipping via Royal Mail may take 1- 2 days : FK17 - 21, AB36 - 38, AB55 - 56, IV1 - 54, IV63, KW1 - 14, KW15 to 17, PA20 - 49, PA60 - 78, PH19 - 26, PH30 - 44, PH49 - 50, KA27 &28, ZE1-3, HS1 - 9, Isle of Man, Northern Ireland, Channel Islands.

International Deliveries

PLEASE NOTE- If you have selected 'no tracking' delivery and your parcel does not arrive Pet Hates Toys will not be liable for this. Your order will not be re posted. If you are worried and have experienced issues with postal services in your country, always choose Tracked postage. 

Europe - via Royal Mail

Tracked International delivery (3-5 working days) 

Standard International delivery (3-7 working days)  

Orders over £40 receive Tracked International delivery at a flat fee of £10.75

 

USA & AUSTRALIA - via Royal Mail

Tracked International delivery (5-10 working days) 

Standard International delivery (6-10 working days) 

Orders over £40 receive Tracked International delivery at a flat fee of £12.75  

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